Welcome to Central Air Comfort Inc (“Central Air Comfort,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, HVAC services, communications, and related features.
By accessing or using our website or requesting our services, you agree to these Terms. If you do not agree, please do not use our website or services.
1. Our Services
Central Air Comfort is a licensed and insured HVAC contractor based in Hialeah Gardens, Florida. We provide residential and commercial heating, ventilation, and air conditioning services throughout Miami-Dade and Broward Counties.
Our services may include:
- AC installation, repair, and replacement
- AC tune-ups and preventative maintenance
- Thermostat installation
- Ductless mini-split systems
- Heat pump services
- Heating repair and installation
- Air purifiers and filtration systems
- Ductwork design, installation, and air duct cleaning
- Commercial HVAC installation, maintenance, and equipment replacement
- Estimates, inspections, and project consultations
Services, availability, pricing, equipment, and project specifications may vary by property, system type, and location.
2. Estimates, Quotes, and Pricing
Any estimate or pricing information provided by Central Air Comfort is based on the information available at the time and may change due to system condition, measurements, equipment selection, labor, permits, site conditions, hidden damage, code requirements, product availability, and other factors.
A final price may require an in-person inspection, load calculation, measurements, equipment selection, or additional project information. Written quotes are valid for the period stated on the quote. If no period is stated, the quote is valid for 30 days. Prices for equipment and materials may change after that time.
If additional work becomes necessary after a project begins, we will explain the issue and obtain your approval before proceeding with any change that affects the quoted price.
3. Scheduling, Same-Day Service, and Access
We make reasonable efforts to arrive within the scheduled window and to offer same-day service when available. Arrival times, same-day availability, and completion dates are estimates and may be affected by weather, traffic, parts availability, emergencies, permit timing, or the scope of the job.
You agree to provide safe and timely access to the property, equipment, electrical panels, attics, rooftops, and other areas needed to perform the work. A representative aged 18 or older should be present for residential service calls. If we cannot complete the work because of lack of access, an unsafe condition, or a missed appointment, we may charge a reasonable trip or service fee.
4. Payment and Financing
Payment terms will be stated on your quote, invoice, or service agreement. Unless otherwise agreed in writing, payment is due upon completion of the work, or according to the payment schedule on your agreement for larger installation or commercial projects.
Financing may be available through third-party lenders. Approval, rates, terms, and conditions are determined solely by the lender and are subject to credit approval. Central Air Comfort is not a lender and is not responsible for the lender’s decisions, terms, or policies. Please review the lender’s terms carefully before accepting financing.
Past-due balances may be subject to late fees and reasonable collection costs where permitted by law.
5. Cancellations and Changes
You may request to cancel or reschedule a service appointment by contacting us as early as possible. We may charge a fee for late cancellations or missed appointments.
For equipment installation or replacement projects, special-order equipment and materials that have already been ordered or delivered may be non-refundable or subject to restocking fees. Where applicable law gives you a right to cancel a transaction, that right will be honored and will be described in your agreement or the notice we provide.
6. Permits, Codes, and Licensing
Where required, we obtain permits and schedule inspections for HVAC work in accordance with local building codes. Permit fees and any work required to bring existing systems into compliance with current code are generally the customer’s responsibility unless otherwise stated in your quote. Central Air Comfort is a licensed and insured HVAC contractor in the State of Florida. License information is available upon request.
7. Warranties
Equipment is covered by the manufacturer’s warranty, which has its own terms, registration requirements, and exclusions. Manufacturer warranties may require professional installation and regular maintenance, and may require registration within a set period after installation.
Any workmanship or labor warranty offered by Central Air Comfort will be stated in your quote, invoice, or service agreement. Unless stated in writing, we do not provide warranties beyond those provided by the manufacturer. Warranties do not cover damage caused by misuse, neglect, lack of maintenance, power surges, flooding, storms, pests, unauthorized repairs, or modifications by others. Nothing in these Terms limits warranty rights you may have under applicable law.
8. Customer Responsibilities
You agree to give us accurate information about your property, equipment, and the issue you are experiencing. You are responsible for securing pets, clearing work areas, protecting valuables and fragile items, and informing us of any known hazards, such as asbestos, mold, or structural issues, before work begins. We are not responsible for pre-existing conditions that we could not reasonably have discovered, including concealed damage within walls, ceilings, or ductwork.
9. Website Use
You agree to use our website only for lawful purposes. You may not:
- Use the website for fraudulent or unlawful activities
- Interfere with the operation or security of the website
- Attempt to gain unauthorized access to systems or information
- Submit false or misleading information
- Use automated systems, such as bots or scrapers, in a way that negatively affects the website
- Distribute malicious software or harmful content
10. SMS/Text Messaging Terms
If you opt in to receive SMS/text messages from Central Air Comfort, you agree to receive text messages at the mobile number you provide.
Messages may include:
- Responses to your inquiries
- Estimates and quotes
- Appointment confirmations and reminders
- Technician arrival notifications
- Service and project updates
- Customer support communications
- Other messages consistent with the consent you provide
Message frequency may vary. Message and data rates may apply. Your consent to receive SMS messages is not a condition of purchasing any goods or services.
You can opt out at any time by replying STOP. After opting out, you may receive a confirmation message, and you will no longer receive SMS messages unless you consent again. For help, reply HELP or contact us using the information in Section 18.
11. SMS Consent and Mobile Information
By opting into SMS communications, you confirm that the mobile number you provided belongs to you, or that you are authorized to consent for that number.
You agree to notify us if you change or stop using the mobile number associated with your consent.
Mobile opt-in data and consent information will not be shared with any third party for marketing or promotional purposes. Your SMS consent information will not be sold or rented to third parties.
12. Communications
When you provide your contact information, you authorize Central Air Comfort to contact you by phone, email, or text message (where you have given SMS consent) regarding your inquiry, requested services, appointments, estimates, and projects. You may opt out of certain communications as described in these Terms or in our Privacy Policy.
13. Third-Party Services
Our website and communications may use third-party platforms and service providers for hosting, analytics, online scheduling, reviews, mapping, financing, communications, SMS delivery, payment processing, or other business functions. Central Air Comfort is not responsible for the independent policies, practices, availability, or content of third-party services, including links to third-party websites.
14. Intellectual Property
Unless otherwise stated, website content, including text, graphics, logos, images, designs, and other materials, is owned by or licensed to Central Air Comfort and may not be copied, reproduced, modified, distributed, or used commercially without our written permission.
15. Website Availability and Disclaimer
We try to keep our website available and accurate, but we do not guarantee that it will always be available, uninterrupted, secure, or error-free. We may modify, suspend, or discontinue any part of the website at any time.
Information on our website is provided for general informational purposes only. Service availability, equipment availability, pricing, estimates, energy-savings projections, timelines, and project requirements may vary, and nothing on the website is a guarantee of any particular product, service, price, result, or completion date. Energy savings and comfort improvements depend on many factors, including your home, existing ductwork, usage, and local utility rates.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Central Air Comfort will not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of the website, our services, or your inability to use them. Subject to applicable law, our total liability for any claim relating to services will not exceed the amount you paid us for the specific service that gave rise to the claim.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
17. Governing Law and Disputes
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law rules. Any dispute relating to these Terms or our services will be brought in the state or federal courts located in Miami-Dade County, Florida, and you consent to the jurisdiction of those courts. Before filing a claim, we encourage you to contact us so we can try to resolve the issue directly.
18. Privacy and Changes to These Terms
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, protect, and disclose information, including information related to SMS communications.
We may update these Terms from time to time. Changes take effect when the updated Terms are posted on our website unless otherwise stated. The Effective Date at the top of this page shows when these Terms were most recently updated. Your continued use of our website or services after changes are posted means you accept the updated Terms.
19. Contact Us
If you have questions about these Terms or our services, contact:
Central Air Comfort Inc
Address: 9901 NW 80th Ave, Bay 3-K Hialeah Gardens, FL 33016
Phone: (305) 826-1354
Email: Info@centralaircomfort.com
Website: https://centralaircomfort.com
Hours: Monday–Friday, 8:00 AM – 8:00 PM
By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.